TOPIC 02 Sub 01 2024

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18 June 2024 | 15:00 - 15:45 EEST | Auditorium
Consolidated programme 2024 overview

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Title and all sections of this page should be finalised by 21 May 2024.

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Main Topic 2: GovTech – putting people first in digitalizing public services and the use of data
Working title: Subtopic 1: Setting the scene
Proposals: #26 #47 (see list of proposals)

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Session teaser

Governments are increasingly exploring strategies to foster and expedite the adoption of innovative technologies within their public sectors as a response to high expectations from the citizens and businesses. This session would provide an excellent opportunity to exchange best practices and insights (basing on Lithuanian and other countries’ example), gaining a deeper understanding of the specific factors that drive these initiatives forward, along with the unifying principles that underpin them.

Session description

The ability of governments to ensure public well-being and deliver efficient services is directly tied to their capacity to innovate and adapt in a highly dynamic environment. This environment is defined by factors such as the increasing accessibility of technology to the population, rising citizen expectations towards public services, a growing amount of accessible data, and the rising complexity and interconnectedness of public issues (such as challenges tied to climate change, security, and inequality). In this context, governments turn to GovTech, which refers to the use of various digital tools, platforms, and innovations to enhance government processes, engage citizens, and address societal challenges. GovTech is based on a whole-of-government approach to public sector modernization, promoting simplicity, efficiency, and transparency with the citizen at the center of reforms.

However, implementing all these ambitious changes solely within the public sector is not easy. Thus, an increasing number of governments are exploring practical ways to encourage experimentation and co-creation between the public and private sectors. GovTech, as an open innovation framework, serves as a method for public sector institutions to openly seek digital solutions to their challenges through cooperation with startups, innovative companies, academia, and NGOs.

Over the last 20 years, Lithuania has made significant progress in developing digital solutions in the public sector, as reflected by the country’s position in international global indexes. Lithuania ranks 8th in the GovTech Maturity Index by the World Bank, 14th in the Digital Government Maturity Index by the Organization for Economic Cooperation and Development (OECD), and 7th in the European Commission’s E-Government Benchmark. Lithuania has compelling success stories to share, such as Lithuania’s GovTech Lab, which not only enables public institutions to pilot innovative digital tools and approaches but also fosters a significant shift in public institutions, making them more open to experimentation and collaboration. Additionally, Lithuanian companies and experts are sharing their knowledge and experience in the field of GovTech with the broader international community in various regions of the world.

This session would delve into the practical aspects of GovTech, exploring the benefits and opportunities it brings to countries, as well as the potential challenges that must be addressed in order to fully realize these benefits—from proper data management to ensuring that no one is left behind by these new digital possibilities.

Format

Panel discussion

Further reading

People

Please provide name and institution for all people you list here.

Programme Committee member(s)

  • Inga Rimkevičienė
  • Riccardo Nanni

The Programme Committee supports the programme planning process throughout the year and works closely with the Secretariat. Members of the committee give advice on the topics, cluster the proposals and assist session organisers in their work. They also ensure that session principles are followed and monitor the complete programme to avoid repetition.

Focal Point

  • Ieva Zilioniene, NRD Companies

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Key Participants

  • Representatives and experts from Lithuania and abroad with personal experience in leading major digital transformation reforms, and tackling related challenges (tbd)

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Moderator

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Remote Moderator

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Reporter

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  • relate to the particular session and to European Internet governance policy
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Current discussion, conference calls, schedules and minutes

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Messages

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Video record

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Transcript

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